What You Need To Know
Which property management platforms do you support?
Our team is fully proficient across all major industry software and operates directly within your agency’s existing systems. To maintain complete transparency, security, and auditability, we recommend providing our specialists with unique logins—allowing your agency to track all activity and portfolio interactions in real time.
Are we bound by long-term contracts?
No. Our services are built for maximum flexibility, allowing you to scale support up or down as your operational needs evolve. We operate without lock-in contracts—all we require is a standard 7-day notice period for any service adjustments or cancellations so we can reallocate our team accordingly.
How is your pricing structured?
Our services are billed at a straightforward hourly rate covering core staffing costs, including wages, superannuation, and comprehensive insurance coverage. Travel, tolls, and vehicle usage are calculated separately based on your specific field requirements—giving your agency complete visibility over your operational spend.
All partner agencies receive access to our live booking portal—a centralized hub for seamless request management and real-time communication. Once you submit a booking, you gain complete visibility over the workflow: track real-time confirmations, see assigned team members, confirm scheduled service dates, and view instant completion updates.
How do we book services with Outsource Me?
Are your property managers and field agents fully licensed?
Absolutely. Every member of our team holds a valid Queensland Real Estate Registration or Licence, maintains a current Driver’s Licence, and operates under comprehensive professional indemnity and public liability insurances—ensuring your agency remains completely compliant and protected.